Taylor Communications Software Support Center

Welcome to Taylor Communication's Software Support Center Web page. From this Web page you may create a new software support request or update / close an existing open support request.

Issues reported on this web site are responded to during the hours of 8:00 am to 8:00 pm (Eastern Standard Time) weekdays. If you have submitted a request after 8:00 pm (Eastern Standard Time) weekdays, on a Holiday or weekend, the response will be on the next business day.

If this is an Emergency or your system is completely non-operational, please call our Support Center (800) 333-7782 to have the issue escalated for emergency response. If you call to escalate the issue indicate that you have an Emergency.

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Software Serial No.

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Ticket

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Company Name	*
City	*
State	*
Contact Name	*
Contact Phone	*
Contact Email	*
Software Type	-- Select from the list below -- Patient LinkUp Enterprise (PLUE) RxHistory Capture LinkUp Enterprise (LUE/BranchCentral) FOD with Patient LinkUp Enterprise (PLUE) HL7 Patient LinkUp Enterprise (PLUE) Downtime with Patient LinkUp Enterprise (PLUE) PicCap with Patient LinkUp Enterprise (PLUE) ScanCap with Patient LinkUp Enterprise (PLUE) SigCap with Patient LinkUp Enterprise (PLUE) WriteCap with Patient LinkUp Enterprise (PLUE) i3100 with LinkUp Enterprise (LUE) PositivePay with LinkUp Enterprise (LUE) IMed Content Change IMed Support SW Effective Response *
Problem Category	-- Select from the list below -- Software is not functional at all (system is down) Software has limited functionality Software is functional but performance not as desired Question regarding software Software/System Change Request *
Short Description (60 chars. max)	*
Long Description (160 chars. max)	*

Contact Name	*
Contact Phone	*
Contact Email	*
Additional Info. (160 chars. max)	*