Taylor Healthcare Software Support Center

Welcome to the Taylor Healthcare Software Support Centre Web page. From this Web page you may create a new software support request or update / close an existing open support request.

Issues reported on this web site are responded to during the hours of 8:00 am to 6:00 pm (Eastern Standard Time) weekdays. If you have submitted a request after 6:00 pm (Eastern Standard Time) weekdays, on a Holiday or weekend, the response will be on the next business day.

If this is an Emergency or your system is completely non-operational, please call our Support Center (800) 333-7782 to have the issue escalated for emergency response. If you call to escalate the issue indicate that you have an Emergency.

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Software or Content Type	-- Select from list below -- IMed Support LinkUp Enterprise (LUE/BranchCentral/i3100) SW Clinical Enterprise (FOD, CheckIn, PLUE) SW Effective Workflow EPS, Net30 or other EPS Other, Not Listed *
Company/Facility Name	*
City	*
State	*
Contact Name	*
Contact Phone	*
Contact Email	*
Problem Category	-- Select from the list below -- Software is not functional at all (system is down) Software has limited functionality Software is functional but performance not as desired Question regarding software Software/System Change Request *
Role	-- Select -- Doctor Nurse PA Office Manager Unit Clerk Risk Manager Project Manager Information Technology Professional Other
Short Description (60 chars. max)	*
Long Description/Notes Explanation of Request (160 chars. max)	*
Speciality	-- Specialty field -- Allergy Anesthesia Bariatric Surgery Cardiac Surgery Cardiology Dentistry Dermatology Gastroenterology General Surgery Gerontology Interventional Radiology Mental Health Nephrology Neurology Neurosurgery Nuclear Medicine Obstetrics and Gynecology Ophthalmology Hematology and Oncology Orthopedic Surgery Otolaryngology Pain Management Pediatrics Physical Medicine and Rehabilitation Plastic Reconstructive Surgery Podiatry Primary Care Pulmonary/Critical Care Radiology, Diagnostic Radiology, Oncology Rheumatology Telehealth Thoracic Surgery Urology Vascular Surgery Other *

Contact Name	*
Contact Phone	*
Contact Email	*
Additional Info. (160 chars. max)	*