Taylor Communications Company

Supply Chain Management


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Enterprise Document Management for Healthcare


Case in Point

Faced with excessive photocopying expenses, high external print costs, large costly inventories and forms obsolescence, Dallas’ Parkland needed a better way to manage its print supply chain.  Download this case study to learn how one of nation’s busiest hospitals improved procurement efficiency while reducing print spending by $1.2 million over two years.

Healthcare organizations are awash in printed documents –clinical forms, training materials, educational pamphlets, procedural guidelines and dietary instructions, physician directories and volunteer handbooks. Then consider all the marketing materials, business cards, stationery, payroll and expense checks, statements, and purchase orders that are used.  Industry analysts claim printing is among the top seven expenditures.

Yet, because printing is sourced by multiple departments with different reporting structures, most hospitals don’t have visibility to their total printing expense. Nor do they have an effective way to fully control print costs, eliminate waste or improve the procurement process. 

Technology to Manage the Print Supply Chain
Taylor Communication’s Web-based SMARTworks® platform provides a powerful suite of applications that give your organization the means to more efficiently manage your print supply chain and reduce costs.  

It can serve as an enterprise platform that fully integrates management of all hospital printing – desktop printing, in-house printing and duplication, as well as on-demand and commercial printing that’s produced remotely.

SMARTworks makes job submission simple. It enables associates throughout your health system to submit print requests electronically.  The application can direct print jobs to your own print shop or preferred vendors with negotiated rates.  Then it provides a full set of online tools to allow easy management of production, inventories and distribution from the desktop, including:

  • Inventory consumption analysis, tracking and reporting
  • Inventory activity and status alerts
  • Automated reorder notices
  • Usage trend reports for predicting high demand periods
  • Backorder and production order information
  • Customizable workflow parameters

An Effective Way to Track and Control Spending
SMARTworks offers a streamlined approach to supply chain management that will help drive down the cost of procurement.  Ordering simplicity encourages use and reduces maverick spending.  At the same time, with comprehensive reporting you can establish accountability and monitor print spending.